FAQ

Questions renters and landlords ask first.

Optimized Rentals is a shared rental-record platform. It connects applications, tenancy records, and rental history so important information does not disappear between moves.

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Optimized Rentals is a shared rental-record platform for renters, landlords, and property managers. It connects applications, tenancy records, and rental history so important information does not disappear between moves.

Credit reports can show debt history, but they usually do not show rental behavior. Optimized Rentals focuses on factual rental records such as applications, payment history, condition evidence, maintenance history, notices, and landlord reference routes.

No. The platform is designed around factual records, record review, privacy, and tenant fairness. Pending submissions are not intended to appear in search results until reviewed, and the goal is better screening context instead of public gossip or revenge posts.

They can manage properties and units, create application links, review tenant applications, store lease records, document move-in and move-out condition, track rent, manage notices, coordinate maintenance, communicate with tenants, and build rental-history records.

Tenants can complete rental applications, view lease-related records, respond to condition reports, submit maintenance requests, track rent records, manage communications, and build evidence-supported rental history.

Evidence support is claim-specific. It means available tenant-provided evidence appears consistent with a specific claim, not that the renter is approved or scored. Learn more on How Evidence Support Works.

No. Source documents stay private unless a landlord requests a document through a shared application and the renter approves access. Claim-level support signals and source-document access are separate. See Rental Document Privacy and Sharing.

Missing confirmation is neutral. It means no third-party confirmation has been received, not that separate tenant-provided evidence failed. See the Fairness and Transparency principles.

No. A tenant explanation is context supplied by the renter. It stays separate from tenant-provided evidence support and third-party confirmation. Read the detailed explanation on How Evidence Support Works.

Evidence support analyzes tenant-provided evidence against renter-entered claims. Record review is the separate process for landlord-submitted rental-history records. See How Record Review Works.

Yes. Landlords get their first unit free with no credit card and no time limit: every report, receipt, notice and tenant confirmation, with application intake and your printable tenancy record. Paid is $9.99 a month for your first unit and $3 for each one after, up to 30 units; more than that and we build a plan around you. Records are never deleted or locked, and nothing is charged without you asking first. See the pricing page.

Yes. There's a live walkthrough on a fictional unit - no account, nothing to install, about five minutes.
See it on a fictional unit, no account Four minutes, nothing to type, no account.
See it happen

Send a request to support@optimized.rentals. You can ask about privacy, corrections, tenant database review, billing, onboarding, or application support.

Clear trust signals

Records, source context, and review workflows help keep screening grounded in facts.

Connected rental records

Screening, leases, condition, rent, maintenance, notices, and communications share the same rental context.

Context for renters

Renters can organize evidence-supported history instead of starting from zero with each move.

Founding 50

The first fifty landlords don't pay. They help build it.

Every unit active, up to 30. Every saved copy of your tenancy record included. No card. Free for as long as you're involved: using it on real tenancies, and giving me fifteen minutes of feedback a quarter. That's the whole deal.

  • Condition reports, rent receipts and notices your tenant confirms by email, dated as they happen.
  • Your whole tenancy as one printable record, there before you need it.
  • Applications that show what the evidence supports, not a verdict on the person.
  • Nothing is ever deleted or locked, on any plan, including after a seat ends.

"I'd rather have fifty landlords telling me what's wrong than five hundred who never say a word." Brent Dixon, founder

Ask for a seat How Founding 50 works

Or just start free and ask later. Seats are granted by a person, usually within a day.